Apple photos sync issues with wd mycloud

It seems the ios Photo app is not syncing with wd mycloud ex2 desired storage. Even though the phone screen is not off and not put to multitasking

Hardly 100 mb need to be backed up. But it is taking a while to transfer few mb and i cant think of gbs if this is the case.

i tried with many folder’s and different share still the same.

Even manual copy to wd cloud also fails for video transfer.

I dont know how to offload huge video files sizing from 100 to gbs’s to wd cloud.

Any tips would be appreciated.

Hi DirtyMacho,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support if you are having trouble with the form.