Western Digital 4TB My Cloud WDBCTL0040HWT Not Responding

I bought Western Digital 4TB My Cloud WDBCTL0040HWT yesterday, connected to the home network and install the apps.
At first I tried to copy 300GB of pics to mycloud, after 30gb transferd the app of my cloud not responding.
I made a firmware update and still same problem.
Thanks for your help.
can this product act as dropbox (sync) ?

Amos Shua

Hi there.

Try to transfer the files through finder or windows explorer, depending on the operating system you have on the computer?

Thanks it solved my problem.
Is there a feature for auto sync like dropbox ?


Yes, WD Sync will sync a folder (or multiple folders) on one’s computer to their My Cloud.

WD Sync for Windows: http://download.wdc.com/wdapp/WD_Sync_1.1.5731.17046.zip
WD Sync for Mac: http://download.wdc.com/wdapp/WDSync_Updater_for_Mac_2.0.0.55.zip