WD Community

After Windows 10 updates WD Book live not being found on pc

I cannot map my wd book live anymore. After either the creators or fall update it killed the connection.
I can still access the drive via the web client or my app on the phone.

I have tried everything except rolling back the updates.

Has anyone figured out a fix?

Hello, scottnj1966.

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.