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Adding a 2nd elements 2 tb to system

Hello, I am attempting to add a 2nd elements 2tb drive to my system and for some reason the computer only sees the first one…after this 1 word for you! HELP!!!

first thing to check is that there is no drive letter conflicts and make sure each elements 2tb has different drive letter assignments.

https://support-en.wd.com/app/answers/detail/a_id/1275#win7

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