Adding 3tb Wd Red to My Cloud EX4100

Hello everyone.
i’m facing a problem with my EX4100 with 3 3tb disks in use now.
Trying to add a (new) WD Red 3tb in the 4th station, but led is solid red all the time.
Result of Drive Self test: bad
The drive gives an error code : 3
What can I do to make it work ?
Thanks a lot !

1 Like

Hi @fotobene,

Kindly refer to the article My Cloud: Solid and Blinking Red Power and Drive LED Status:
https://support-en.wd.com/app/answers/detailweb/a_id/24755

For more information, please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask