Acronis True Image for Western Digital (Not Responding)

Recently installed Acronis True Image for Western Digital on a new desktop build to backup the PC to a WD 10TB MyBook drive.

Not sure if the install went well (it was very slow to install). The program is now installed but it is slow to click between the Backup/Protection/Tool/etc menu option (it comes up “not responding”) it recovers but it is slow.

I un-installed and re-installed and it does the same thing. Is it normally this buggy or did my install go wrong? Thanks in advance.

Hi @angers3,

Please refer to this KBA link: Acronis True Image for Western Digital Online User Guide and Solutions