Acronis True Image problem

Just purchased my WD Book 6tb. The Acronis software is not working. It spends most of its time in (not responding) . It is so slow, I downloaded the correct ones twice but no luck. Any help will be appreciated or else I will return this to WD. Thank you!

Hi @Baylinercaptain,

Please refer to the below link article of Acronis software:

For more information, please contact the WD Technical Support team for best assistance and troubleshooting: