I am a new user and have been successfully uploading files from my iPhone and my wife’s iPad to our MyCloud.
However, in the past days, it seems it is not possible for me to access via my desktop shortcut (or otherwise) the my cloud dashboard the my cloud public share.
Its strange because it was working fine 2 weeks ago when I first did my initial set up.I did update the firmware based on the myCloud dashboard recommendation about a week or so ago.
But now I cannot get to any of the admistration views that I want for getting further acclimated to the product.
I CAN upload content to the cloud successfully, and also play back the content from different devices wiht the app installed, but CANNOT get to the dashboard or get to the various folders from my I receive a connection timed out error