A Strange New Problem

Hi all.  I’m very new to this forum, but not new to forums in general.  I did a quick search but did not find anything that matched what is going on with my WD TV (Gen 1).  If anyone can help, I’d sure appreciate it!

About a week ago, after loading some new movies onto my WD external HD, I connected to my WD TV (Gen 1) as I have done countless times before.

       The power light illuminates and the player starts to “scan the drive for media files”.  I figure that it is reading the new movie files that I loaded onto the HD.

       The player seems to be stuck in the “scanning” stage.  I’ve let it sit there for up to 12-15 minutes and it will just “scan” with the progress wheel spinning.  Also, the Power light will be illuminated steadily, but the USB indication light will blink - that is new.

I’ve gone into the HD and removed the “New files” that I mentioned earlier.  I thought that one of them might be corrupt.  That didn’t help.

I have tried downloading the newest firmware, which I think is V1.03.01 (for the Gen 1 WD TV).

I got impatient with the Scan and decided to look in my files on my player.  I can access all my files (movies, music, pics) but I CANNOT PLAY any of them.  I just get a black screen.  I have all sorts of file types on the HD: mostly MP3s, AVIs, MKVs.

I’m getting very frustrated and worried that something is wrong with my player.

Can anyone offer any advice or guidance on this issue?  I’d sure appreciate it!

You’re in the wrong forum, but I’ll try to help.

1>  The flashing USB light is NORMAL.   It flashes when it’s building the media library.

2>  Try plugging the HD into a PC and deleting the hidden folder named “.wd_tv” and try again.

Tony,

Thanks for the tip, I’ll try that right now.

Can you point me in the right direction?  Where do i need to be for this specific issue?

In this forum:  http://community.wdc.com/t5/WD-TV-HD/bd-p/tv_hd

I’ll repost there…

Thanks Tony.