800•293•1249 "Why is My Ring doorbell not connecting to wifi ?"

Your Ring doorbell is not Your Ring doorbell is not connecting to Wi-Fi due to several reasons. Here are some common causes and solutions:

Power Supply:
Check if the power supply is stable and reliable. If using a wired doorbell, ensure the socket is not burned out or loose.
For battery-powered doorbells, check the battery level. If it is low, charge it via USB cable.

Wi-Fi Signal:
Ensure your router is close to the doorbell. A weak signal can cause connectivity issues.
If the signal is weak, consider using a network extender or a Ring Chime to improve the signal strength.

Incorrect Wi-Fi Password:
Check if the Wi-Fi password is correct and not too complex. If it is, try resetting the password on your router.

Router Issues:
Restart your router and modem to resolve connectivity issues.
Ensure other devices connected to the same router are also online.

Device Damage:
Inspect your doorbell for damage. Check the charger and USB cable for damage and replace if necessary.

Resetting the Doorbell:
Press and hold the reset button on the back of the doorbell for 20 seconds to reset it.

Device Health:
Check the device health menu in the Ring app to see if there are any issues with the Wi-Fi connection.

By following these steps, you should be able to resolve the connectivity issues with your Ring doorbell.