400143 error while creating user

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

hi, i am trying to create a user inside the control panel of my 4 tb my cloud mirror but i get 400143 error and because of this i cant able to use my device. How to solve it? Thanks.

2

Hi,

You could refer to the following link: My Cloud OS 3: Failed to Create Device User (400073) Error on Dashboard