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2tb WD elements stopped working

Hi,
I’m using wd external hdd for past 6 years. i’ve two hdd but suddenly one hdd stopped working. the led blinks perfectly and the disk runs fine but appears as local disk j in my computer. i have some important docx in the drive and i’m not able to access it. shows a healthy partition in disk mgmt. the other hdd works fine. help me out here .
[note- when i click on explore in disk mgmt it says data error (cyclic redundancy check)]

Hi ImKrishna,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

Support for Western Digital Hard Drives | Western Digital

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