Have the PR4100 w/4 drives. Each drive is 6 TB. Total is 24GB. One drive failed. Had RAID5 setup. 3 drives are still good.
In theory, I should be able to put a new drive in and manually/automatically rebuild the RAID. Big issue: On mycloud dashboard, the RAID profile is GONE. Disappeared! Data is INACCESSIBLE. When I login, it asks me to CREATE a RAID. I won’t do it because I’m afraid of deleting TB’s of data. The RAID configuration is MIA.
Has anyone else experienced this before? I created an RMA and mailed back the failed drive. I am awaiting the new drive. But how can I restore the RAID if the system shows that there is NO raid profiles?!