1.03.49: Known Issues & How to Roll Back

[TonyPh12345]

While the 1.03.49 firmware does appear to have fixed the persistent HDMI bugs (and several other major issues, compared to the BETA chains), it appears to have introduced new substantial issues.  These issues only appear to affect specific people;  many other people have reported that they are running with no issues at all.

PLEASE.  Do NOT add to this thread unless you can CONFIRM (via ROLLBACK) that the problem you’re about to report is NEW.

Below is a list of the repeated issues I’ve noticed from the multiple threads.

This is NOT intended to be a COMPLETE BUG LIST; just a list of the MAJOR issues that have appeared between 1.02.21 and 1.03.49.   Also, I’ve only included items where users have said they “Rolled Back,” and the problem went away, confirming that it’s a NEW issue.

Note, for quite a few users, the problems disappear by doing the following steps:

1. Pull the power plug for a few minutes.
2. With the power ON, hit the RESET button quickly to do a restore to factory.(requires re-configuring after restart)
3. MANUALLY do a “Restore to Factory Defaults” in the menu (requires re-configuring after restart)

• Change in audio bitstreaming affecting some users with some AVRs / TVs:  “Noise”, no DTS, or no audio at all.
• Miscellaneous hangs, freezes, and Slowdowns (particularly if unit is left on for a long time) requiring a pull of the main plug.
• Inability to discover or connect to some SAMBA devices (MANY people report that CLEARING the password info from the WDTV corrects this, others no.)  May be a mismatch in authentication types.  See THIS POST.
• Loss of functionality with some WLAN adapters that previously worked (ex. WN111)
• Requirement to attempt login TWICE before it will work (Network Share Cannot be Accessed error)
• The audio setting “Digital” versus “Digital without HDMI” (new to this version) doesn’t work as expected.
• Still some lingering HDMI issues (but they appear to be VERY few compared to the long Beta history)
• CANCEL and RETRY on some menus perform the opposite function of what is selected.
• Various limitations related specifically to DVD navigation

To ROLLBACK to the previous production release, follow these instructions:

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5800

[Berns]

Sorry didn’t read the message above about not adding to this chain.

[richUK]

Out of interest if you have a WDTV Live PLUS and want to rollback to the 1.03.29 firmware follow the instructions on the page below. The rollback link is halfway down the page.

http://wdc.com/wdtvliveplus_limitedpublicbetarelease/

if you know what you are doing, the direct link is here:

http://download.wdc.com/wdtv/wdtvliveplus_rollback_1.03.29_B(1.03.43_B).zip

(ignore the 1.03.43_b at the end, this rollback was designed for the beta firmware but it will still work with the recent release)

[Techflaws]

One should always reset the player before updating. That way it is in a defined state. For good measure I also always reset right after an update, YMMV.

[flyboy]

i tried the rollback and im still having the same problem. i verified the version rollback to 1.02.21, wdtv can see my network devices, but when i try to log in to my linux laptop, i get the error “there is no media in the current folder”.  all was working fine yesterday until the it updated. any helpful suggestions would be appreciated.

thanks,

mike

[ratudio]

I did the updated I encounter issue with the network share (ie. can not connect). After reading OP instruction, I was able to gain access network share on the windows server 2008. regarding “there is no media in the current folder”, i encounter this problem before on windows server 2003 and linux os samba when using the network share. most people pointed out due to lack of support. Only work for me windows server 2008. The alternative is to use dlna but it does not support subtitle. i guess due to the limitation of dlna

[flyboy]

news flash,

i went in to the shared folder on my linux laptop, and re-shared it. it seems to be back to normal at his point. i tried doing the rollback for a 3rd time, reset to factory settings and reflashed to the new firmware. still had no luck, so i went back to my laptop and re-shared the folder, the folder contents came right up and the movies are visable. im not a linux guru and im at a loss to explain why that fixed it.

   many thanks for the helpful comments

[oceansoul]

My issue fixed roll back for 1.02.21 latest stable firmware ! 

[TonyPh12345]

oceansoul wrote:

My issue fixed roll back for 1.02.21 latest stable firmware ! 

That’s helpful (not.)   Did you read the first post?

[oceansoul]

Yes  I read it first post and we are posted and give it to WD all bugs in all realise BETA and 1.0.21 … But seems that you like him doesnt read all things … 

Already all bugs are posted … 

Example … 

• AAC sound doesnt work like works on 1.02.21 and i posted about that and someone from support try to tell me that is not work but its work to me ! 

-Send support lot of thicket never get right answer  just automatic answer that isurf and try to find answer on forum  i surf posted and all answer is demux file for my first post that is not supporta nd answer also few weeks ago i get also from other honored contributor that if im not sitesfied with this product sell it ! That is not support from me that is disapointed from WD and honor contributor ! 

All time all betas i poste dthat is ACC sound doesnt work never fixed ! 

• HDMi / 98% members posted about that never solved for 89 % 

This firmware is from me is not good for 100% people and its peace of ■■■■ ! Working on first install after that … 

• All Box freeze must turned tham of from power ! 

-HDMi doesnt fixed

-AAC sound doesnt work 

-DTS also doesnt work 

-Digital without HDMI funcion doesnt work 

-12 Bit in HDMi option doesnt work 

-In middle movies lost sound and must reboot 

-mkv, mp4 files doesnt work well 

-more than half avi files doesnt work 

-Wireless network is unstable

-Lan is not working

And dont remember other problem what i have with this last stable firmware its funny that better work 1.03.43 BETA than this last stable 1.03.49 firmware !

Members and me try last almost 1 year to help WD to fix problems and after this we get this ■■■■ of firmware and lot of members get broken box with this !

Im so disapoint with WD ! I expect better and more support and faster from this company and all people who take job to help but as customer what i to say when i get answer sel it or without answer or try to found solution ! As lot of members i take beta and risk my box and my money to help i dont deserv this behavior like others and this peace of ■■■■ like this firmware !

For you what i to post than i roll back to 1.02.21 and fix problem !

More howto:

Unshare all folders delete all .wd directory chnage name of folders example movies to DivX and share tham back also i change workgroup  to get back work networkshare after disaster of 1.03.49 ! 

Kind Regards 

OcEaNsOuL