Used to work fine. I was able to drag/drop files between my MyCloud Home Duo and my Chromebook & Google Drive using my chromebook’s file manager. Early January 2023 I lost my SMB file shares. Tried to re-establish but got ‘username/password’ errors. Tried establishing a file share with my Windows 10 laptop and got an ‘access denied’ error, so I think the problem lies with the MyCloud device.
I’ve tried restarting the MyCloud (several times), restarting my WiFi/router (several times) and changing my MyCloud username/password. No Joy. Firmware version 9.4.0-191
One has nothing to do with the other, the OP’s SMB problem preceded availability of 9.4.0. New 9.4.0-191 fixed the permissions if one checks the reset permissions after the update.
The OP may need to re-authenticate at least once, sometimes twice at My Cloud Home portal (web page) after the last firmware updates.
works now. Had to re-mount the drive using the ‘file system for windows’ option, the MyCloud IP address as the server/host name, and my MyCloud admin username.
