My Cloud (Single-Bay) accessing dashboard outside my home network

[Bennor]

@Brellyn1

While everyone else appears to be getting offended, I thought I’d just go ahead and actually try and solve the issue

No one seems to be “offended” rather just pointing out that the single bay My Cloud cannot do (and why) what the OP’s WD Support support link for other My Cloud models indicated. The single bay My Cloud doesn’t have the option in the Dashboard > Settings that the multi bay models have. As previously mentioned there are workarounds; from hacking the firmware (discussed in other threads) to fix the IP address lockout to using VPN to using SSH. For example two past discussions on using SSH to access the My Cloud Dashboard Remotely:

Access Dashboard remotly via internet

No other official way unless you do tunneling. Tunneling is the better approach than vpn without any modifications to WD’s stuffs. But if you’re doing this, you’re aware that your wdmycloud root account is vulnerable to the internet’s brute force attacks. I’m using the methods below to access WD’s Dashboard remotely via PC and Mobile and I have my own way of dealing with security.  Enable ssh via WD Dashboard and change your root password in the terminal type “passwd”. Make sure your new pass…

Login to MyCloud Dashboard from Outside the Network

mikecole79 wrote: Find your external IP.  whatismyip.org works well for this.  Generally, dynamic IP’s don’t change all that frequently, so you’re probably good for a long while.     Now, if you have Linux or Mac on the computer you’re trying to use to access the device from outside you’re network, you’re fine.  If you’re a Windows person, you’ll need to install Cygwin, specifically ssh-client, in order to do this.     Configure your MyCloud device to allow SSH access by followi…