After updating to My Cloud OS5, my device (EX2 Ultra 8TB) is still rebuilding the indexes (after more than 24 hours of uninterrupted disks activity). Has anyone experiencing the same issue? (I actually have apx 1.6TB of media files). Sergio

I know we are all in the same pain. As a data point I wanted just to share my information. I have a 16GB Ram setup WDPR4100 24TB in a RAID10 setting. The machine is using between 80-100% CPU and 80-90% RAM for indexing since almost one week 24/7 and still indexing. I can access, upload and downl…

In terms of “rebooting” and “Reindexing”; after the initial indexing process has completed. . . I think when you restart the device; it will check for CHANGED files; and only index CHANGES. It may do that periodically as well if you don’t reboot. From what I have seen, turning cloud services …

Facing the same thing. So ■■■■ annoying. Terrible terrible software.

…Have no patience any more after one week of constant noise and troubles with inet access. Plan to order Synology in this weekend and switch my data into the new home. What a pity end with WD long,long story

Same here… I need to configure OpenVPN to access my data out of home… Is indexing since Monday and I don’t know when it will finish. I have 20 years of photos there and still miss 6 years at least. I am thinking about disable web access and use owncloud for that… WD really lose a lot with this new “…

We should buy Synology stocks : I’m sure they will increase their results in the coming weeks :slight_smile:

:sunglasses: yes, indeed! I would not be surprised to hear some conspiracy theory about a secret agent, who was sent by competitors to the WD programmers team to crash NAS business by OS5 update!:grin::grin::grin:

I demand from WD clear information when update fixing this mess will be available. No “be patient”, “soon” or public relation speech but a specific date! I check update twice a day and I’m tired of waiting!

My Cloud OS5 - Indexing taking forever

Internal Drives WD Gold

FRANCK_BONNEFOY November 6, 2020, 8:55pm 193

Hi all
We have news from WD !! It’s here : Update on My Cloud OS 5 Feedback
I love the comment saying “Please be patient to let this process complete.”
For me, the NAS is still indexing after 6 days… my patience having limits and Synology having good products, I will order it before the end of the WD indexing.

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