There was another post with the same title from earlier this januari, but i couldn’t reply to it. So i’ve got about 1.7TB of files i want to recover on my cloud, which is proving to be problematic. I can’t use regular file recovery programs because they only work on local drives. I can’t find any w…

L1feless wrote: Is there freeware out there, that can scan and recover lost files on a NAS disk? None that I’ve ever heard of… AFAIK, it’s impossible, as the NAS protocols lack the low-level storage BIOS calls needed to be able to access the file system at a low level. L1feless wrote: I…

Is there any payware that can recover my lost files, or would i have to send it to a company endorsed by WD to get everything back?

I honestly don’t know… Sorry.

:womanlol:Have you backed up your files?If you have backed up,you can use Windows sysytem restore to restore your files.

Hi L1feless, Have you tried Photorec / TestDisk ? It’s pretty sreightforward to install it on your NAS and recover most files. TestDisk can be a tool to recover a whole partition and Photorec for individual files. Take into account that it recovers a lot, so it’s a good idea to edit the filters yo…

jrevenson, You need to install TestDisk package on your device. You can do this do this via SSH. Stop any activity which might overwrite deleted files on your device (ie, don’t copy any new files to your device) Log into your webinterface and activate SSH. (SSH allowes you to interface with…

Great, thanks so much - I’ll try this out and report back!

Thanks again. I was able to get putty working and login as noted. From the shell it shows the root directory, but no files or other directories at all. I was expecting to see other directories where I have files. Is this normal? I want to make sure before I install the other software. Thanks a…

Never mind - I figured it out. I need to connect a portable drive to the NAS next to attempt the recovery. So far so good. Thanks again.,

How to recover deleted files

Legacy Products My Cloud OS 3

jrevenson June 11, 2014, 5:47am 7

Hello yahvrave-

I am uncertain how to install Photorec / TestDisk on my NAS. Can it be installed over the network, or do I need to pull the HD out and connect it to a computer? Any instructions would be appreciated. Thanks

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