I’ve finaly resolve the problem !!!
You guys, did the device so confusing !!
I did all the things for nothing (reset router, reset My Cloud) the only thing i didn’t understood is this…
After the reset of the device, I connected the android app “My Cloud” and the other one which is “Wd Photos” and it was associated with myemail@gmai.com (which is the same on my Galaxy S7).
when I was trying to login to the Mycloud.com account, I was able to login but couldn’t list any of my files and got “nas offline” error when i pressed the “settings” on the left up corner of the page to make it refresh and try to connect to my device)
but didn’t get any results
I had to reset the device and tried to assign the share with myemail@gmail.com and when I tried to apply a new email account the device said “you cannot delete this account”
Then i’ve started to google for “how to reassociate mycloud.com account?” and found this thread:
I did what it says there and 1 sec later I was able to list my files on the mycloud.com page and was able to list all my files.
and only then I’ve reconnected my Android apps with my device
hope that it will help people like me
