The original Live and Live Plus are legacy, AFAIK they won’t get any further updates so any pending problems won’t be fixed. Since It’ll soon be a year since the last update that should speak for itself.
If you’re still under warranty then call WD, but don’t hope for a fix. Otherwise move on.
Same issue here. But I do not agree with the above stated fact.
Just because some junk developer could not code properly and lousy tester was in no mood to test, customers should not suffer. Customers paid money for a product and are entitled for a working model. It is fine to have no further enhancements / add ons / whatever for a legacy model… BUT A BUG … OH Please grow up!
So? Device support is provided while the device is supported by the company. Computers, phones, OS’s, media players, there are no exceptions. Updates and bug-fixing were done while the devices (Live and Live+) were supported. After support is dropped then that’s it. Expecting for any company to keep development for devices they have openly and officially abandoned is simply not rational. Otherwise bugs and problems carried all the way back from Windows 98 that are still not fixed should be grouds for a raid. Just replace “Windows 98” with any legacy electronic device or product or service and you’ll tell it applies to everything.
It doesn’t matter if the developer is junk or AAA since warranties expire, and so do support for devices as well.
You don’t like it? Then move on to another company, and then good luck finding one that keeps support for legacy devices as you imply they should. Then you’ll find that no company does, and you’ll move on again and again and again until you no longer buy electronic devices at all because of your self-entitled legacy support expectations.
I really dont know … what to say when people start comparing apples with oranges - either they dont understand or they don’t want to.
Secondly I wonder why there is an obsession with Windows 95 / 98 on this forum.
- I am 101 % sure, if in Win95/Win98, had MS known any such known widespread bug - even after the support ends - they would have fixed it and released the update. Reasons -
a) First and foremost they would have done bcoz they are MS … as simple as that.
b) Secondly … Dude… you are comparing a SW with a hardware box. So better go back and do your homework.
c) WD live is here is to stay with people who have bought it. I wonder how can you compare it with Windows which you can ‘Upgrade’ and run on same hardware config you already have.
- None of the users reporting this particular issue is asking to any ‘enhancements’, new filetype support or addons.
a) No one is asking to do something rare / uncommon.
b) No one is asking to support next gen media compression formats
c) They are simply saying "Hey WD. You know the bug. You already fixed it for a box with same base. So please release the fix for 2 earlier models as well. BECAUSE THE BUG IS RELATED TO A VERY POPULAR SERVICE USED BY MILLIONS OF USERS.
Nothing is permanent but change. Today its WD, tomorrow may be Seagate, Samsung etc. A consumer is not a charity case. Not sure if you ever heard - It is hard to get new customer than to maintain the existing one. I sure WD likes you suggesting people to move on to competitors.
For you. I suggest, STOP. Move on from Windows 95/98 - Its 2014 …we are with Windows 8.1. Also avoid comparing Windows with every consumer device - Ovens, Mixers, Juicers, Washing machine, Car…