Wrong ip - how can i resolve it?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

When trying to set a static IP I introduced a wrong IP address. In fact I used the  router WAN IP address. Now I can not access it and not know waht to do.

Ay suggestion? I have a safety coy, can I reinitiate the whole disc to factory settings?

thanks, I am desperate. Ths hard disk is too complex for me, I would nbot recommend it .

REgards

Carlos 

2

Try to do a system reset by:

  • unplugging the power cord,

  • pressing on the reset button at the back of the device, keeping it pressed,

  • plugging the power cord back, keeping the button pressed,

  • wait for 40s, keeping the button pressed, then release

3

Hi and welcome to the WD community.

You can reset the unit by pressing the reset button located on top of the Ethernet port for 3 to 5 seconds.

Here is a link that will help you on this process:

http://wdc.custhelp.com/app/answers/detail/a_id/10432

hope this can help you out.

4

I have had the same problem once.

All reset combinations didn’t help me, even not the 40 seconds reset.

The only thing that helped was the following thread:

http://community.wd.com/t5/WD-My-Cloud/How-to-unbrick-a-totally-dead-My-Cloud/m-p/652071#M3902

5

Thanks, it worked. 

Now trying to fix the problem of the cloud access disabled. I am not an expert and I am stuck there since some days. I am really dissapointed on how complicated it is specially for me which do not required anything special.

puffff