Wont connect to router


#1

My WD Live Tv will not connnect via LAN. It will connect wireless. It was connected fine up to the last update and now it wont connect anymore. Is this a common problem or is it just me?


#2

Have you tried resetting the player?


#3

Yes… took a paper clip and inserted it into the hole and it did reset. Same result. It is very frustrating.


#4

Do you have link lights on both ends of the ethernet cable? Did you try assigning a static ip?


#5

Yes…I have two lights. One solid Yellow and the other is flashing green . I am not sure how to assign a static ip.


#6

When I check my connection I get a green check mark beside IP address but I get red X beside DNS and internet connection.


#7

Have you tried rebooting the router?


#8

Yes…reboot, reboot, reboot. I cant tell you how many times I rebooted everything. I even swapped out the router for another router…same thing. If I hook up my laptop…no problem. I get internet. If I hook up the WDTV…nothing. I had it working fine and it just quit. I called WD and they sent me a new one. It worked fine and then it quit as well.


#9

You should have mentioned all of this in your first post. Its a bit difficult to give advice if important information is given a bit at a time. Is there any thing else you have omitted to tell us.


#10

At the time is was all the information I had except for the part about WD sending me a new one.


#11

wrobert wrote:

At the time is was all the information I had except for the part about WD sending me a new one.

Are you sure you you have a Live (Gen 2 ) and not a Live SMP? If you have the newer SMP then you are in the wrong forum.  Nevertheless to set a static ip it is located under Settings> Network Setup>Manual.  Enter the desired IP  Gateway address  and DNS.