Wireless Pro SD recognition very flakey, sporadic

Just bought a new WD Wireless My Passport Pro and found it wouldn’t read my older 16GB Transcend cards and I believed it would read my 2 newer 32 GB Sandisk cards but after initially recognizing them, now about 1/10 or worse it may recognize. Usually I get SD not recognized or checking SD status and nothing happens or local available OR. Importing but nothing imports. If I hadn’t had the drive read the cards at one point, I would just give up and return it but I keep hoping there is a fix. Anyone?

I have reset the drive and its better but still not consistent. My 2 Sandisks are an Ultra and an Extreme–it will recognize one–then next time won’t–and then the same with the other card. I’ve tried to find something consistent–but can find nothing, My purpose in buying the drive was to backup raw files in the field–(shoot raw + sm jpeg) but if I can’t depend on it, its useless to me.

Diane Fields

A list of confirmed compatible SD Cards can be fund here
MPW PRO list of compatible devices

I recommend further reading of the pinned post concerning MPW PRO at the top in this forum.

Thank you. Both of my Sandisk cards are compatible but continued to be off and on until this afternoon, A firmware upgrade just downloaded and installed and seems to have corrected the issue–or so it seems with testing (using two different cameras shooting raw+sm jpeg). I am using the mobile app on an Ipad Pro at present for travel, will be transferring the raws to my Macbook Pro. I’ve had the drive for 2 days so just learning it but downloading from an SD card is critical.

Great. Let’s hope for the best.
And I know what you mean. I shoot RAW (no jpgs) as well as video and offloading to my MPW is crucial.

Keeping up with the FW updates are in general a good practice.

Quick repy. I normally shoot raw, no jpegs, but it was suggested in a photo forum to use the small jpegs so you could identify and be sure the files had been uploaded and then delete the jpegs when transferring. It works in my tests, I’ll see how valuable that is when shooting normally.

Thanks again.