WD Community

Wire faulty

Hi is there a way to buy a replacement USB wire for my external drive as it loses connection 90% of time the product code is WDBACX0010BBK-01 or would I need to replace the whole unit thanks

You are talking about the USB cable between the drive and the computer? If so, yeah - we use standard USB cables on all of our products so any USB cable should work.

You can also purchase them directly from WD from the link below:

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.