WD Community

Windows 8: Unable to connect to private shares?

Just bought MyBookLive and try to play around… Created private shares but unable to login in Windows 8 but Windows 7 and even Windows XP able to login… Something wrong but couldn’t figure out

Anyone out there facing this issue before and how you guys fix it?

Hi, check if the Windows 8 PC is part of the same workgroup than the Windows XP/7 are, just in case all computers must have access to the same router for local access. You can try using the WD Link tool to map the My Book. Check the link below for the steps. 

Mapping a drive letter on a WD Network hard drive using WD Link

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.