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Windows 24H2 + WD = blue screens

@uncletim

I ended up replacing it with a non-WD drive I bought. It coincided with me needing to upgrade from half a terabyte to 2TB anyway. I still haven’t gotten round to installing 24H2 though. Sorry I couldn’t be of more help!

The WD SSD Dashboard for Windows has found updates for many WD SN580 and SN770 SSD that I checked.

It seems that old Samsung have issues with Windows 11

Will there be an update so we can use it as it is made for again, with 200mb cache ?
That means we must firmware update it again

Did we ever figure out why the lower capacity drives (under 2TB) did not receive the update?

well…apparently the reason my windows updates were failing is because of the WD BLUE SN570 1TB NVMe SSD i had been using…was constantly getting the 96% installing and then pooof…something went wrong undoing changes made every freakin time!!!..i replaced it with the Intel NVMe SSD that came with my Mini PC when i purchased it and… VOILA’…ALL updates downloaded and installed!..i guess you can add the SN570 to that list too now.

in my case…YES…i had the WD BLUE SN570 1TB installed and every update failed to install…replaced it with my previous Intel SSD and ALL updates downloaded and installed.

I’ve been having the following issues since the Windows 11 update with my WD_BLACK 4TB SN850X, none of which I had prior to that install:

  1. Sporadic blue screen of death.
  2. Putting my computer in sleep mode will cause it to turn off/crash.
  3. Keeping the PC on for an undetermined period of time without any mouse movement, video playing, etc often but not always causes it to turn off/crash.
  4. Restarting/starting up the PC often starts the PC in BIOS where the SSD is not recognized. However, once I exit out of BIOS with F10 and log in, the SSD is recognized and seems to work correctly.
  5. Roughly half the time I start up my computer, the BIOS light on my motherboard is yellow and not even BIOS will start, but it always seems to work after a restart or two.

I’ve tried all the suggested fixes I’ve come across including downloading the new WD_Black update and nothing has resolved the issues listed above. Any help here would be great.

Are people getting the 24H2 update offer in Windows Update after applying the firmware update?

I belive that is an issue with your unit of SSD not specifically the SSD model itself… people were having BSOD issues, not issues with installing the update.

My SN770 is a 1TB model and I get the same BSOD. limiting the HMB to 64MB does not solve the problem!

No Windows updates available. Still running 23H2. Latest WD firmware installed. So is the topic resolved? Who knows… I don’t get BSOD on 24H2 because I cannot update to 24H2 anymore - so kind of solved… HAHA

I guess I want to know if anyone with a 1TB SN770 has received the 24H2 update?

How I Solved Windows 11 24H2 Update Issues Related to Disk Errors


Context

After updating to Windows 11 24H2, I encountered persistent disk-related errors in the system logs. After several attempts, I managed to resolve the issues. Here are the steps I took in case someone is facing a similar problem.


Identified Issues

  1. Disk Errors in Windows Logs:
  • Reset to device, \Device\RaidPort0, was issued.
  • The IO operation at logical block address 0x11c47f40 for Disk 0 (PDO name: \Device\00000060) was retried.

Step-by-Step Solution

1. Reduce the TimeOutValue in Windows Registry

  • In the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Disk
  • I changed the TimeOutValue from 61 to 5.

2. Enable the AHCI Driver in the Registry

  • In the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci
  • In the subkey StartOverride , locate the value 0 .
  • Change the value from 3 (disabled) to 0 (enabled).
  • Restart the system to ensure the AHCI driver is loaded by Windows.

Outcome

  • Disk Errors Resolved: After performing the above steps, the disk-related errors disappeared completely.
  • Stable System: No crashes or issues were detected after the adjustments.

EDIT1:

The error has occurred again, although less frequently. The solution for now has been this:

I had exact the same problem on quite a lot of my dell systems. Here is how i solved the issue:

First of all we need to change "AHCI Link Power Management" which is a hidden setting on power management. Open up registry editor and change the following settings.

HKLM\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680-f91c70521c60

Change attributes from 1 to 2

HKLM\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\0012ee47-9041-4b5d-9b77-535fba8b1442\dab60367-53fe-4fbc-825e-521d069d2456

And again change Attributes from 1 to 2.

Now go to Control Panel → System and Security → Power Options click on “Change Plan Settings” and then click on “Change advanced Power settings”.

Now under “Hard disk” you should have AHCI Link Power Management - HIPM/DIPM and AHCI Link Power Management - Adaptive options.

EDIT2 (2025-01-03)

Occasionally the error reoccurs. But it is rarer.

Something strange is that when I downloaded the ISO from the Windows website for installation, an Insider Preview version came up, and today Windows Update is unable to download Cumulative Update KB5048667. I will try to install it manually.

Another point is that my NVMe SSD is not Western Digital (WD), but ADATA. But ADATA’s software does not detect it.

WD SSD Dashboard found firmware for my SN580 so I suggest using that tool to find firmware

I set the HMBAllocationPolicy to 0, and it seems to be running better now. The drive is a SN770 2TB with firmware version 731120WD.

Unfortunately neither fix really helps. All of them just reduce the chance to get a crash. I get BSOD once a day even if the PC is used for few hour. BIOS, WD firmware, registry patch - all applied. My last action was set HMBAllocationPolicy=0. The only thing I’ve not tried - remove HostMemoryBufferBytes.

System ASUS TUF BM650M-E, WD SN580 281050WD

Why did you not upgrade to 731130WD?

There is no such revision for SN580 SSD

I use the SN580 2TB and it has not been problematic since the WD dashboard utility found firmware for it.

I get 100% reproducer: run HellDivers2, then run BF2042. Separately, these games work fine after a reboot, 2042 can crash occasionally. But the BSOD always happens when I run them one after the other. Need to note memory test reveal no error as well as graphics card and CPU stress test. It is 100% disk issue (or windows driver for PCIe, I don’t care)

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