Windows 11 and new My Book Issues

Help Please. I bought new PC and it has Win 11. I bought a new WD My Book. No LED light installed to indicate it’s working…Grrr. Win 10 worked so easily but Win 11 seems incompatible with My Book. I can’t figure out how to see my files or whether or not they have been backed up. Any suggestions?

Hi @sb1919
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

To resolve your issue make sure your WD is connected to your Windows 11 PC. Check disk management to see if it’s recognized and assign a drive letter if needed. Open Device Manager for driver issues and update if necessary. Install the latest software from the WD Support website. Ensure Windows 11 is updated via Settings > Windows Update. If the drive isn’t recognized, test it on another PC. If still unresolved, try using WD Utilities from the WD website for diagnostics