I’ve just been trying to use this, as I’m hoping it will cure the glitch that is causing my MyBookLive Duo to ■■■■ me about on one of my computers. I tried entering both commands as you suggest, but for both of them, I got back the following error messages:
[SC] OpenService FAILED 5:
Access is denied
I tried a reboot anyway, but it didn’t make any difference!
I have two computers that I am accessing this with. A desktop that is connected to the router by ethernet cable, and a laptop that is connected by WiFi. So far, I’ve NEVER had a problem accessing it from the laptop via WiFi - it’s only ever the desktop!
My MBLD is attached to the router. Much like other posts above, on the desktop it shows up (mostly, but not always!) in the Storage and Media Devices sections of NETWORK in a Windows Explorer window. If you click on either of these icons, it will always open a browser window, and I’ll always be able to access the MBDL User Interface - so it’s clearly always there on the network, and the issue seems to be exlusively related to something going slightly wrong with the desktop. It is set to DHCP, and IP address is always the same. I can always access the UI by entering the IP address in a browser window.
When I’m having problems, sometimes this is following a restart, or re-awakening from sleep (most recently is from a Win 10 auto-upgrade). As I’ve been typing this, after 4 restarts, the computer has now accessed it again! It’s typical… it’s not even a repeatable problem all of the time.
For some reason, I suspect that this is linked to the fact that MBLD does not appear in “Computer” section of the NETWORK section of Windows Explorer. On my laptop it does. On my laptop it’s there showing in “Storage”, “Media Devices” and “Computer”. On my desktop, it’s only “Storage” and “Media Devices”.
The difference is, that when I double click the MBDL icon in either the Storage or Media Device sections, it will open a browser tab and take me to the UI. When I double click the MBDL from the “Computer” section on my laptop, it will open up the filing system on the drive (Public, Smartware and TimeMachineBackup), and I can properly access all of the files within it as you would want to. Indeed, I seem to recall using this to map the Public folder in the first instance, on both computers, to create properly accessible tree link in Windows Explorer, so that the MBDL permanently appears as a network drive along with all other drives on the left-hand tree of Windows Explorer!
Incidentally, I’ve had no bother accessing the drive remotely on my Android phone either, using either “MyCloud” (a WD app), or “File Manager +” (a third party app).
I have found WD Discovery to almost entirely hopeless though. On my desktop, when I run WD Discovery, it will only ever find WD drives that are connected to that computer via USB. When I run WD Discovery on my laptop, it will only ever find drives that are connected via USB and 1, much newer, WD MyCloud Home (white and silver box - single drive). The desktop cannot see the MyCloud Home via WD Discovery.
Therefore, I’m a bit confused as to where to take this next to be honest. I’d like it to just be a properly reliable NAS drive, that I simply want to use as a media server for the family, so that it can offer up films and music to all devices on the network. (The MyCloud Home is going to be used as a back-up device for all devices on the network).
Also - I’ve followed the WD advice on this link here:
I’ve checked all services, and they were already all on Automatic and were all Running.