Hi. Iâm following this thread as I also have the same problem as in the first post above.
I upgraded from Windows 7 Pro to 10 Pro a few months back and MYBOOKLIVE worked fine.
However, a few days back I upgraded to the latest version of Win10 using Windows Update and the problems started.
MYBOOKLIVE does not show up when using Windows Explorer. I can however access it by typing in the IP address (or \\MYBOOKLIVE) into Windows Explorer, as suggested above, but I need to redo this each time I close Windows Explorer or reboot the PC.
When using %windir%\system32\secpol.msc /s above and following the path per the picture above, for line âNetwork Security: LAN Manager authentication levelâ the Security Setting is ânot definedâ.
I have also noted that I can Map the individual folders on the MYBOOKLIVE using File Explorer, but this is a pain and would prefer to see this drive under Network in Windows Explorer.
This is interesting. This seems to indicate this is a issue with Windows and not the NAS. Makes sense because as mentioned before the Firmware of a the twin drive MBL is more or less the same as the single drive MBL.
After Iâve survived the new new year. I put a short-cut to this thread on my computer so wonât forget.
It seems, that in Windows 10 /1511 the server message block (SMB) protocol version 3.11 is the standard. In Linux this protocol is supported beginning with Samba version 4.2. Most of NAS, routers etc. run under Linux, but in earlier versions.
I found in Microsoft Support the following information to disable the versions 2 and 3 of the SMB, link:
To enable SMBv2 and SMBv3 on the SMB client again, run the following commands:
sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
sc.exe config mrxsmb20 start= auto
Run cmd.exe as administrator and insert (now in Windows 10 also with Ctrl+v like in any other application!..) the 2 commands to disable SMBv2 and SMBv3.
After a new start of windows, I could see my MyBookLive again:
To reset the suppressed protocols, see the commands above.
I was having the same issue with my MyBookLiveâs (I have 2 right now and 1 MyCloud) or so it appears. they would only let me open them to a browser, even right-click âopenâ didnât help.
I was able to get into my other network toy, a MyCloud, without issue. I went into the 2 other MyBookLives and added a username that matched my Windows login and password, which were not required before. It still didnât help until I rebooted both of the boxes.
Now they show up at the top in the area where PCâs with shared drives did and i can open and browse as i could before.
I hope this helps some of you. the other solutions seemed way too complicated for me, even though Iâm a IT guy, I still look for the easiest solution. I think if you want the boxes to behave like they did with Windows7, use the âPaul_Rohrerâ above. Iâm lazy, so Iâll not do that unless i have to.
Iâm having a similar problem. I have recently upgraded from Windows 7 to Windows 10, and I cannot see my networked MyBookLive under âNetworkâ in File Explorer, though I can see the Public part of MyBookLive under âThis PCâ. Curiously I also upgraded a laptop and I cannot now see MyBookLive in either place, though I am certain that for at least a time after the upgrade I could see and access MyBookLive under âNetworkâ, though it has now disappeared.
As the one who started this thread, I have been watching it closely hoping for some resolution that would encourage me to have another go at upgrading to Win10 with good confidence that I will not be facing the same issue. Clearly from the responses that have come in, others are having the same or similar issues. Some have solved it by workarounds or hacks, which to my mind should not be necessary. So where do we go from here? Is this a matter that needs to be addressed with Microsoft via their support forum, or with Western Digital? Otherwise, it just seems to be going around in circles.
I would like to add a further (strange) observation. Yesterday, without my having done anything, MyBookLive suddenly âappearedâ under âNetworksâ in the Navigation Bar of File Explorer. However, after a reboot it disappeared, and is no longer there. When it was there it also appeared twice in in the right hand pane, once under âStorageâ (as before) but also under âComputersâ. At the same time as MyBookLive appeared in the Navigation Bar, some other components also appeared (such as my HomeHub router) and were also added to the âComputersâ section in the right hand pane. These other components have now gone too. I will attach a screen grab (if I can!) for when MyBookLive was displayed.
Do you mean the FB app for iOS devices? Well, try re-sharing the My Book Live with the PC, I have heard of many problems of Win 10 having share issues.
Thanks for reminding me to NEVER move my Win 7 to Win 10. I have a Win 8 I âmayâ move to 10 someday, but still hearing of issues like yours gives me pause about rushing into it.