Win 10 not recognizing MyCloud

[vilmin]

I have tried every advice I have found in this community, but to no avail. After a clean install of Win 10, my laptop is unable to find and connect to MyCloud.

The MyCloud unit is connected to the router with an ethernet cable, as before, and the laptop connects to the router over wifi, also as before. The router clearly show that MyCloud is connected and is provided an IP address.

I have tried connecting MyCloud directly to the laptop with the ethernet cable, but the laptop still does not recognize the unit.

I have tried the quick reset and the 40-sec resent of the unit, to no avail.

I have installed WD Access on the laptop, but to no avail.

It worked perfectly until the Win 10 installation.

PLEASE HELP!

[Bennor]

If you haven’t seen the following two posts/discussions you may want to review the suggestions them on getting Windows 10 to see the My Cloud on the local network.

Compilation of Windows 10 Methods, Steps and Solutions

Windows 10 Issues and Potential Solutions This posting pulls together, in one place, several of the methods, steps, and procedures used by others to resolve their Windows 10 / My Cloud issues or problems. Note: The compilation of methods and steps below may not solve your individual Windows 10 / My Cloud problem or issue. One cannot stress this enough, if you have not already done so read the WD My Cloud User Manual! UPDATE!!! Before trying any of the methods, steps or directions below, upd…

Get My Cloud to show in Windows 10 File Explorer Network

Here is what I just found with a Google search and it worked for me. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. See images below, click on, tap or activate images to enlarge them. [WDMyCloudShowMConNetwork] End results, my My Cloud is back. See images below. [WDMyCloudShowONNetwork] [image]