Websites and set up improvements

The websites and interface design is confusing and does not represent a competent company. Too many addresses with no indication at the site for when you use it-- manage, access, set up. These all sound too similar: http://wdmycloudmirror/, mycloud, mycloud WD, wdsmartwarewdsmartware, and WD SmartWare

How do you pretest changes to the websites and access methods?

1 Like


Thank you for your feedback.
We have passed this along to support. Someone will contact you soon.

Here is an issue:
Only 20 out of 23 registered products are displayed

When I go to see my registered products, it only shows 20, and in no order.
Why are only 20 items shown? I just registered a new drive and it doesn’t show up, it must be one of the 3 that your page will not show.
This is idiotic, I can’t remove old drives that are way past their warranty and I can’t see new ones I register.

Is this all the drives you want me to have? Should I start buying from Seagate now?