I’ve got loads of movie files stored in genre folders on a My Cloud drive attached via my router & ethernet connection to the WD TV Live. When I want to watch a movie on my TV, the WDTV Live finds some of the movie folders, but won’t find all of them. There’s no obvious difference between the folders other than the contents. I can play them off a USB drive attached directly to the WDTV Live and the folders are definitely on the My Cloud drive… Anyone got any ideas…?
It sounds like things are connected correctly, and the fact that your WDTV can find some of the files is encouraging. So, I am guessing your database kept by WDTV on the My Cloud drive is corrupted. You need to delete so it gets rebuilt next time you access the folder containing your videos with WDTV and start a video.
I just helped someone with this issue last week. The ins ructions are for a drive attached to the WDTV, but I just checked my My Cloud and the database file is there as well in the Public folder where my media file folders are stored. (the folder to delete is on any drive you have accessed with WDTV.)
Any questions let me know
OK thanks that makes sense… But I had a look on the drive & couldn’t see the hidden file… However, I’m accessing the drive via a file browser on my android tablet… Do you think this might not see the file? If all else fails I can have a look via my Windows laptop…!
You need to look at the hidden file via Windows File Explorer.
OK thanks, I had a look via Windows explorer as well and there’s only one hidden file on the drive, at least as far as I can see… It’s… (dot)VftTestData. xml but this doesn’t look like the required file… This file is in the root of the Public folder on the drive… I’ve looked through the rest of the drive as well. Am I missing something…?
Love the profile picture by the way… Haven’t seen a MAD Magazine for a very long time…!
