I know there are several threads out there on this issue so forgive me for starting a new one. However, I’ve been reading online as much as I can find about this problem and now think I’ve found a new twist. I have tried just about every option I have read about and either it didn’t work or it only worked temporarily.
Here are few bullets about my setup / settings
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Windows Vista 64 running just as a file server with a static IP
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Network Discovery On
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File Sharing On
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Workgroup names match
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Wired gigabit network
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Media Sharing On (I use this for music because it will organize by genre/artist etc)
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All other settings off including public folders.
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Media Server ALWAYS works (UPnP), never any access issues inside the WDTV.
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Network Shares is almost always a problem.
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I can access these shares from at least 3 other computers with no issues.
I set up a UserID / PW specific to the WDTV Live and plugged it in. Like everyone else I had issues at first but finally got to a point where it seemed to work for about a week solid. At that time I was turning off the server at night so everything was getting cycled once a day.
This weekend I started leaving it on. I’m not sure if that is connected but the timing is relevant.
I started having issues where I couldn’t access network shares. I would usually get the “The Network Server cannot be Accessed” error message. What I thought I had discovered is that this problem arose if I turned the WDTV Live off while something was either playing or paused (IE something was in mid stream and the WDTV was connected to the server. The puzzling part was bouncing the server and the WDTV would not resolve the issue. I would have to delete the WDTV userID, re-create it, and re-add it to all the shared folders. Then every time, it worked with no issues.
However, since I thought as long as I backed out of the running file this wasn’t a problem I planned on getting a thread going this week here to see if anyone had seen a similar issue. Today however, the problem has come up every single time I turned the WDTV live off and on regardless of what else was going on. It’s hard for me to say for sure that it was turned off back at the home screen every time. I know my wife did a couple times not knowing what I was working on. Still removing and starting over on the user ID was working.
Tonight I started trying to work through the problem and now it really is a problem. I haven’t changed any settings to networking. I did restore factor defaults on the WDTV live and tried to set everything up. Since then when I hit network shares, nothing would come up, not even the error about not being able to connect, it just wont go as if there were no network shares out there. This is back at square one when I first got the box.
Based on other threads I read I decided to go ahead and turn on the guest account . When I had the Guest listed in both sharing permissions and security, it popped up in the WDTV instantly… until… I turned the WDTV off and on again and nothing came up. I bounced the server and the WDTV and for the moment the guest account now seems to be working. I have even turned the WDTV off and on a couple times and so far so good. Since it failed on the first power cycle I have little faith.
I know it is using the guest account and not the WDTV account I have set up because since I restored factory defaults I have not been able to get a request to re-enter the userid / pw for it. It was also adding the guest account in first place that got it to work again after restoring factory defaults.
So:
The problem seems to me to be something the WDTV is leaving hanging on the user account for the server that is causing the issue.
2nd to this now, since I restored factory defaults, I can’t even get it to ask me for the userid / pw when attempting to log into the share.
I’m not really crazy about using a non-password protected “guest” account giving access to shared folders to make this thing work. Why can’t I have a PW protected account?
Any help is appreciated! I’m really pulling my hair out at the random problem. Having to stop and re-created accounts and joining with folders is not going to fly every other day.