WD Community

WDsync doesn't find MyCloud EX 2 Ultra

Hi,
since some time I can’t sync to my mycloud anymore. I can access it via https://os5.mycloud.com and via IP to the dashboard, but WDsync isn’t finding the device. Can you help me?

All the best,
Bob

Hi @BobBock,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

A more useful bot would have pointed you to this page:

WD Sync: End of Support

Thank you! And now I should buy GoodSync? WTF WD

There is a free version of Goodsync and a paid version. It depends on what features/options you need that will determine if one would need the paid version.

GoodSync Free and Premium for WD My Cloud
My Cloud: Install GoodSync 3rd Party App
My Cloud: GoodSync for WD Multiple Folder Sync
Third Party Backup, Clone and Sync Software Options for Windows and macOS

There are various other 3rd party “sync” programs one an use to sync folders or files from their computer to the My Cloud. For example:
https://syncthing.net/
https://freefilesync.org/

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