WD Community

WD82PURZ 8TB, brand new drive making horrendous noise

Got a brand new WD82PURZ in my camera server for recording cam streams. It’s making nonstop noise that’s vibrating into the chassis. It’s audible from 6ft away easily.
I know the drive is being used nonstop from continuous recording I just would not expect noise to this degree.
As strange as it may seem I’ve noticed if I remote desktop in the machine the noise subsides as long as I’m remoted into. If I close remote desktop the noise will resume. I have no clue how that would affect the situation.

1 Like

Hello,

Please refer to the following KBA article: Error

@jgree32 is it anything like the noise in my post?

It doesn’t sound loud on the video, but it’s super loud and annoying in real life…

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.