sorry, been travelling and not been able to reply.
I have checked and double checked, and I still cannot get it to work
Internet connection shows good
IP is a static address of 192.168.0.90
remote access says connected and port forwarding connection established
wd2go ports are set at 80 and 443 in wdbook live
router has port forwarding set for TCP for both 80 and 443 for 192.168.0.90
Nobody can access unless they are on the actual network itself, so even my mobile app over 3g wont go to it, once on the wireless network its fine, nobody going through WD2go can get to it anymore, I have deleted and reset everyone, but nothing seems to allow me access.
any other suggestions would be great, as I am now having to use Microsoft Skydrive, and that seems a waste of buying this and holding my files at home (although my mother loves skydrive, its really fast and simple to use!)