I’ve just noticed that I am now unable to play MKV files on my WD TV, it has worked in the past but now doesn’t seem to work.
I’ve tried playing MKV files directly from a USB hard drive plugged into the box and this says its not a compatible file format and that I should check the user guide.
I’ve tried to play the file via local storage, media server and over an NFS share, and all have the same problem of not being able to play the file.
Other MKV’s play fine but this one doesn’t I am unsure why.
Here is the MediaInfo for an MKV file that I cant get to play.
Format : Matroska
Format version : Version 2
File size : 2.16 GiB
Duration : 1h 42mn
Overall bit rate : 3 025 Kbps
Writing application : HandBrake 6507svn 2014110601
Writing library : Lavf55.12.0
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L4.0
Codec ID : V_MPEGH/ISO/HEVC
Bit rate : 2 325 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Original frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Writing library : x265 1.4:[Windows][GCC 4.9.0][64 bit]
Encoding settings : wpp / ctu=32 / tu-intra-depth=1 / tu-inter-depth=1 / me=1 / subme=1 / merange=57 / no-rect / no-amp / max-merge=2 / temporal-mvp / early-skip / no-fast-cbf / rdpenalty=0 / no-tskip / no-tskip-fast / strong-intra-smoothing / no-lossless / no-cu-lossless / no-constrained-intra / fast-intra / open-gop / interlace=0 / keyint=240 / min-keyint=24 / scenecut=40 / rc-lookahead=15 / bframes=4 / bframe-bias=0 / b-adapt=0 / ref=1 / weightp / no-weightb / aq-mode=2 / aq-strength=1.00 / cbqpoffs=0 / crqpoffs=0 / rd=2 / psy-rd=0.00 / psy-rdoq=0.00 / signhide / lft / sao / no-sao-non-deblock / b-pyramid / no-cutree / rc=crf / crf=25.0 / qcomp=0.60 / qpmin=0 / qpmax=51 / qpstep=4 / ipratio=1.40 / pbratio=1.30
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Color range : Limited
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 42mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : 27ms
Stream size : 468 MiB (21%)
Title : Surround
Language : English
Default : Yes
Forced : No
This is the MediaInfo for an MKV file that is able to be played.
Format : Matroska
Format version : Version 2
File size : 2.15 GiB
Duration : 1h 49mn
Overall bit rate : 2 801 Kbps
Encoded date : UTC 2012-10-25 00:08:16
Writing application : mkvmerge v4.8.0 (‘I Got The…’) built on May 24 2011 03:12:58
Writing library : libebml v1.2.0 + libmatroska v1.1.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 49mn
Bit rate : 2 415 Kbps
Width : 1 204 pixels
Height : 720 pixels
Display aspect ratio : 1.672
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.116
Stream size : 1.81 GiB (84%)
Writing library : x264 core 125 r2208 d9d2288
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=2415 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=20000 / vbv_bufsize=15000 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Color range : Limited
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 49mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 302 MiB (14%)
Language : English
Default : Yes
Forced : Yes
