WD TV Media player MKV no sound and incorrect file size

Community Archives WD TV HD
1

I’ve got a MKV that is 5.45 GB and it’s only showing up as 1.45 GB in my WD browser. The movie will start to play so the video works but there is no sound. I had an issue with another MKV last year but I don’t remember how I remedied the problem. If I remember correctly there’s an issue with playing DTS audio but I could be wrong.

Here’s my mediainfo on the file:

GeneralUnique ID                        : 219100123787628087339709726605233368712 (0xA4D5261FC326642E9EA5570C8E602E88)Complete name                    : C:\Users\Dean\Downloads\Thor.2011.720p.BluRay.x264-Felony\Thor 720.mkvFormat                           : MatroskaFormat version                   : Version 2File size                        : 5.46 GiBDuration                         : 1h 54mnOverall bit rate                 : 6 804 KbpsEncoded date                     : UTC 2011-08-25 11:24:01Writing application              : mkvmerge v4.0.0 (‘The Stars were mine’) built on Jun  6 2010 16:18:42Writing library                  : libebml v1.0.0 + libmatroska v1.0.0
VideoID                               : 1Format                           : AVCFormat/Info                      : Advanced Video CodecFormat profile                   : High@L4.1Format settings, CABAC           : YesFormat settings, ReFrames        : 5 framesCodec ID                         : V_MPEG4/ISO/AVCDuration                         : 1h 54mnBit rate                         : 5 293 KbpsWidth                            : 1 280 pixelsHeight                           : 544 pixelsDisplay aspect ratio             : 2.35:1Frame rate                       : 23.976 fpsColor space                      : YUVChroma subsampling               : 4:2:0Bit depth                        : 8 bitsScan type                        : ProgressiveBits/(Pixel*Frame)               : 0.317Stream size                      : 4.14 GiB (76%)Writing library                  : x264 core 116 r2074 2641b9eEncoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=5293 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00Language                         : English
AudioID                               : 2Format                           : DTSFormat/Info                      : Digital Theater SystemsFormat profile                   : ESCodec ID                         : A_DTSDuration                         : 1h 54mnBit rate mode                    : ConstantBit rate                         : 1 510 KbpsChannel(s)                       : 6 channelsChannel positions                : Front: L C R, Side: L R, LFESampling rate                    : 48.0 KHzBit depth                        : 24 bitsCompression mode                 : LossyStream size                      : 1.21 GiB (22%)Title                            : EnglishLanguage                         : English
TextID                               : 3Format                           : UTF-8Codec ID                         : S_TEXT/UTF8Codec ID/Info                    : UTF-8 Plain TextTitle                            : EnglishLanguage                         : English

2

First how is the sound on your WD hooked up is it through HDMI or an optical cable and does your receiver support DTS MA.  The new DTS MA standard cant be passed through optical.

The video file is 4.14GB it says so in the media info only the audio is 1.21GB.  With the size of the audio file I am begining to think that it is DTS MA.

If it is as described above you can convert the audio into Dolby Digital with a free audio converter on your PC called Popcorn Audio converter.   It will only take 5 to 10 minutes depending on the speed of your PC and you can do multiple files.  I converted a 50 episode anime series from OGG to AAC in about 45 minutes on my 4 year old dell.

3

That’s just plain DTS, not MA… How are you accessing this file? A local disk, NAS, or a DLNA server?

And exactly what model player do you have?

4

It’s one of the earlier models. This one:  http://www.centrix-intl.com/details.asp?productid=9408

I’ve got my movies stored on a local disk. FAT32

Using regular stereo audio

5

Well, then you made two errors.  ;)

You posted in the wrong forum  (This forum is for the Live and Live+ only.  The WDTV HD forum has been moved to archives since that box is no longer supported.)

And FAT32 disks only support files smaller than 4GB.  You’ll need to format your drive as NTFS.

6

Sorry, meant to say NTFS. I’ll check the archives then, thanks.

7

mynameisdean, the Archive Board is your best bet.

Regards,