i have WD My Passport Ultra 2TB and WD SmartWare PRO ver 2.4.13. I recently upgraded from Win7 64bit Turkish to Win10 64bit Turkish(Clean Install with FORMAT). On Win7, i had no issues on BackUP or Data Retrieval. But now on Win10, the software successfully opens, i can see the classical layout (both MyPassport drive and dropbox accounts), but on BACKUP tab where i should click the folder checkboxes to backup, i am not able to make the selection for any folder seen on the folder tree. When i click on a checkbox, it just remains unchecked. So the backup cannot be realized. This occurs on folders in partition C where Windows is installed. I have two more partions(D and E) and when D or E is selected as the backup source, i can click and select the folders to backup successfully.
Everything except this behaviour seems OK. I can even backup data from D or E but no use for partition C since i cannot select any folder to backup.
Any ideas how to fix this??