WD SmartWare doesn't see my drive

WD Software & Mobile Apps WD Software
1

I have just bought a new MyBookLive and it is connected to my network fine - I can see it in Windows Explorer and http://mybooklive all work fine.

But when I start SmartWare it only shows my computer and not the drive, so as a result I cannot setup a backup or restore???  It worked initally though.

Any help would be great.

2

Hi, update the my book firmware to the latest version and also download the latest smartware version.

http://wdc.custhelp.com/app/answers/detail/a_id/5735/session/L3RpbWUvMTM0NjAxMzgyOS9zaWQvU19reWJINGw%3D

http://www.wdc.com/wdproducts/wdsmartwareupdate/NAS.asp