WD SMartware wont see my WD My Book Live

hi

Just bought a My book live back up drive, installed software can browse network and move files between drive and computer.

Problem is when I run the WD Smartware it doesnt show me my drive it shows nothing, so I can not configure the software to run.

Read in one other post that it wont work unless it is connected directly to the PC which seems ridiculous as it is a network drive and is easily accessible the explorer.

Beginning to worry that this is a waste of time, can anyone help me connect to it so the software can run the backups it says it will do

thanks

sean

Hello,

Make sure that you have the latest version of the software.

Please see the link below to download the latest version

http://www.wdc.com/wdproducts/wdsmartwareupdate/NAS.asp