WD Community

WD Smartware - cant backup when not on the network

The whole point of getting the Mycloud Mirror was to be able to backup data when I move around the country.

It seems I cannot backup, when I am not on the same network, using WD Smartware.

Is there anyone who is able to help? I would be most grateful.

Hi and welcome to the WD community.

This is how the Smartware software is intended to work, only on your local network, but lets see if any user can suggest a 3rd party software that can do this for you.

You can also suggest this on the ideas board:

http://community.wd.com/t5/Software-Accessory-Ideas/idb-p/software_ideas

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