WD Quick View not showing 1 out of 3 WD NAS's

Hello all, I have a weird issue with WD Quick View.

I have 3 WD NAS drives. A WD Mycloud and 2 MyBook Lives.

All 3 drives appear on my network just fine and everything works great but Quick View never shows “MyBookLive2.” #1 and the MyCloud are always there. 

If I run the WD discovery program, it shows all 3 drives.

The only difference between the 2 MBL’s is that the one that isn’t showing up in Quick View, MBL2, is a 2TB while the other is a 3TB. The firmware is up to date and is the same revision on both MBL’s.

I seem to recall getting the 2TB MBL to show up in Quick View a while back but it was for a short period of time and then it dropped back out all while being fully accessible from my network.

Not a huge issue but I would like to be able to see all 3 of them in Quick View if possible.

Any help would be greatly appreciated!



Hi, be sure to use a different device name for both My Book Live’s. Check page 56 of the manual for more information. 


Thanks, but they are named differently. MyBookLive1 and MyBookLive2. Also taking MyBookLive1 physically off of the network doesn’t make MyBookLive2 show up.


Here’s how they all show up in WD Discovery

And here’s what shows up in WD Quick View.