Hello all,
Am having problems with my WD Passport. Am listing the following observations below:
The WD Passport is password protected.
- Noise Prompt upon plugging is working, means that it has detected something.
- On “This PC” upon plugging in, it would take a while before Drive F shows up, but it shows up as “CD Rom”
- Tried opening, it says “Application not Found”
- "CD Drive (F:) Properties says that “The device is working properly”
- Can Eject device
- Changed USB Cords still same issue
- Checked in another Laptop, still same issue.
Disk Management
- Disk Management detects the disk (Named as Disk 1, Unknown) but could not initialize. Said Disk is only showing at the lower half of the Disk Management Panel.
- A CD ROM F: is also showing.
Device Manager
- WD is appearing on Disk Drives and DVD/CD-ROM (its VCD)
- Device Manager shows plugged device (WD My Passport 2626 USB Device). Upon checking Properties, status states the device is working properly.
On chkdsk
- chkdsk F is not accessible (probably due to the fact device is password enabled)
On diskpart > List Disk
- is only showing Disk 0 Partition (which is the laptop’s drive)
** On WD Utilities, Back Up, Dashboard, Discovery and Security**
- WD Utilities recognizes the device but only as "My Passport 0 bytes
- WD Security doesn’t recognize, states "Attach a supported WD Device
- WD Backup recognizes the device (“My Passport, no Volume Letter”) but it warns “make sure the device is unlocked”
- WD Dashboard does not recognize the device.
- WD Discovery sees the device but does not have any options
What I did.
- Tried disabling VCD for the WD Passport (searched for DVD/CD-ROM Drives from Device Manager, found and disabled it, F: CD ROM was gone on “This PC” and so did F: CD ROM on Disk Management, but DISK 1 (Unknown) Not initialized is still present.
I hope I can still retrieve my files 
and hoping someone can help me. >m<
Thank you!
