Looking for guidance: My WD Passport was setup to backup my MacBook Pro (10.10.5) through the TimeMachine.
This week, it stopped being recognized and I’ve received notices that it is unable to mount. The light goes on but my laptop doesn’t recognize it.
I’ve gone into DISK UTILITY and attempted a Repair though it stays its unable to Repair. I tried to Erase it in order to reformat and it’s unable to do this as well. (All grounded in a mounting issue.)
What other steps are available aside from purchasing software or a new external drive?
My main issue is trying to backup my laptop data/pictures so if there are other ways to do that without fixing my passport, I’m open to hear it!