WD Passport Auto Back-Up stopped working

The auto back-up function on my WD Passport has stopped working. Checked all set up as before to back-up daily but it fails to start at the selected time.

I can do back-up manually with no problem. Any ideas as to why this has happened?

Hi David_W1,

Please refer to the link mentioned below to troubleshoot the issue.

“WD Backup Automatic Backups Fail to run at the Scheduled Time”:


If the issue persists, we recommend you to please contact our technical support team.


Contact Support

List of WD support phone numbers.