Automatic backup failure

I can start a backup manually, but the scheduled automatic backups don’t happen even when the computer is on and the WD software is open.


Can you please share your drive’s model, the backup software and your computer’s operating system?

I have a WD My Passport running WD Backup on a Windows 10 machine.
Please excuse me if there are long pauses between my entries. My internet connection is very tempermental.