I try to use my WD My Passport Wireless Pro 3TB with my MacBook Air M1. The Mac doesn’t see the HD except on the Wifi. Time Machine doesn’t see it.
Please refer to the article My Passport Wireless: Compatibility:
Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask
The WD My Passport Wireless Pro 3TB should be compatible with your MacBook Air M1, but there are a few things you can try to troubleshoot the issue.
First, make sure that the WD My Passport Wireless Pro 3TB is connected to your MacBook Air M1 through the correct port. If it has a USB-A connector, you’ll need to use a USB-A to USB-C adapter to connect it to your MacBook Air M1’s USB-C port.
If the WD My Passport Wireless Pro 3TB is connected to your MacBook Air M1 via USB and you still can’t see it, try the following:
Open Finder and check if the WD My Passport Wireless Pro 3TB is listed in the left-hand sidebar under the “Devices” section.
Check if the WD My Passport Wireless Pro 3TB is visible in Disk Utility. To access Disk Utility, go to “Applications” > “Utilities” > “Disk Utility”. If the drive is visible, select it and click “Mount”.
Make sure that the drive is formatted in a compatible file system. The WD My Passport Wireless Pro 3TB comes pre-formatted in exFAT, which is compatible with both Mac and Windows. If the drive is formatted in a different file system, you may need to reformat it.
If you’re still unable to see the drive, try resetting the WD My Passport Wireless Pro 3TB by pressing and holding the reset button on the back of the drive for 10 seconds.
If none of these steps work, it’s possible that there is an issue with the drive itself. You may want to contact WD support for further assistance.