Hi, I would like to restore my WD My passport ultra with its original software. Can you please advise on how to do it? Many thanks and best regards,
J
Hi, I would like to restore my WD My passport ultra with its original software. Can you please advise on how to do it? Many thanks and best regards,
J
There’s no option to factory restore a WD My Passport Ultra. However, you can format the unit to NTFS and copy all associated applications and manuals from WD’s site in order to mimic the unit’s factory contrition.
Reach out to Support for more assistance.