WD Community

My Passport Ultra how to erase

Hi
I have a My passport Ultra and just purchased a new 4 TB WD essentials to replace it. I want to erase the Passport ultra to use as an extra backup for some data. How do I erase the data and reinstall the factory information that was erased as well . I haven’t been able to find instructions for this. Any help is much appreciated.

Format it …and Download software.

Thanks for the helpful link. I had to download the WD drive utilities first to erase as I had not done this when new computer purchased, so could not see where to erase. All is good now, erased and all previous software downloaded. Thanks for your answer.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.